Effective Date: 1/1/2024
Welcome to Tidal Wave Digital! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this website or our services.
General Information
Tidal Wave Digital is a business operated by Tidal Wave Digital and provides marketing and lead generation services, including but not limited to AI call agents, lead scraping, and appointment scheduling. By accessing our website or purchasing our services, you accept these Terms of Service.
Eligibility
By using our website or services, you represent that you are at least 18 years old and legally capable of entering into binding agreements.
Services
3.1 Scope of Services
Tidal Wave Digital offers marketing solutions, including AI-driven call agents, paid advertising management, and lead generation services. Specific service details and deliverables are outlined in individual agreements with our clients.
3.2 Performance-Based Model
Where applicable, our services may operate on a performance-based pricing structure. Details of this arrangement will be clearly stated in client contracts.
3.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
Payment Terms
4.1 Fees
All fees for our services are outlined in individual agreements with clients. Payments are due as agreed upon in the contract, and failure to make timely payments may result in suspension or termination of services.
4.2 Refunds
Refunds, if applicable, are subject to the terms specified in the client agreement. Performance-based fees are non-refundable unless explicitly stated.
4.3 Taxes
Clients are responsible for any applicable taxes associated with the services provided.
Client Responsibilities
5.1 Accurate Information
Clients must provide accurate and up-to-date information for service execution, including business details, branding materials, and access credentials.
5.2 Compliance
Clients agree to comply with all applicable laws and regulations, including but not limited to privacy laws and advertising standards.
Intellectual Property
6.1 Ownership
All materials created by Tidal Wave Digital, including campaigns, AI scripts, and content, remain the property of Tidal Wave Digital unless explicitly transferred in writing.
6.2 Client Materials
Clients retain ownership of any materials they provide but grant Tidal Wave Digital a license to use them for the duration of the engagement.
Confidentiality
Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of the engagement.
Limitation of Liability
Tidal Wave Digital is not liable for:
-Any indirect, incidental, or consequential damages.
-Failure to achieve specific results due to factors outside of our control (e.g., market conditions, client-provided data inaccuracies).
-Unauthorized access to your data due to external breaches.
Termination
Either party may terminate the agreement at any time, subject to the terms outlined in the client contract. Upon termination, clients are responsible for any outstanding payments.
Governing Law
These Terms of Service are governed by the laws of [Insert State/Region], and any disputes will be resolved in the courts of [Insert State/Region].
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to the website.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us:
Tidal Wave Digital
Email: [email protected]
Phone: +1 267-440-7595
Website: https://www.tidalwavedigital.io/
By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.